Refund and Returns Policy – modeevis.xyz

1. Introduction

At modeevis.xyz, we strive to ensure customer satisfaction with every purchase of our waterproof transparent office bags. This Refund and Returns Policy outlines the process for returns, exchanges, and refunds to provide a seamless shopping experience.

2. Return Eligibility

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, in their original packaging, and in resalable condition.

  • Products that are damaged due to misuse, negligence, or wear and tear are not eligible for returns.

3. Return Process

  • To initiate a return, contact us at info@modeevis.xyz with your order details and reason for return.

  • After approval, you will receive return instructions, including the return address.

  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.

4. Refund Policy

  • Refunds will be processed within 5-7 business days after receiving and inspecting the returned item.

  • Refunds will be issued to the original payment method.

  • Shipping fees are non-refundable unless the return is due to our error.

5. Exchange Policy

  • Exchanges are available for defective or incorrect items.

  • To request an exchange, contact info@modeevis.xyz within 7 days of receiving your order.

  • If the requested item is unavailable, a full refund will be offered.

6. Customer Support

For assistance regarding returns or refunds, please reach out to us:

  • Address: 1013 E North Ave, Westminster, SC 29693, USA

  • Phone: (864) 972-2546

  • Email: info@modeevis.xyz

  • Support Hours: Monday – Friday, 9 AM – 5 PM (EST)

7. Policy Updates

We reserve the right to update our Refund and Returns Policy at any time. Any changes will be reflected on this page.

Thank you for shopping at modeevis.xyzĀ ā€“ your trusted source for waterproof transparent office bags!

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